"At PROSYNC, we strive to make our clients’ business better," Aceron said. The company also has the capability to tailor-fit solutions to address a client’s specific needs. PROSYNC offers Customer Service, Finance and Accounting, end-to-end Sales Order Management, Procurement Support Services, Loyalty Card Operations, Human Resources, Payroll, Training and Quality Management, and Workforce Management. It’s looking to expand further and grow its client base. With years of experience servicing various San Miguel businesses, PROSYNC now counts among its external clients one of the world’s best low-cost airlines, a leading HMO company in the Philippines and one of the best hospitals in the country.Īt present, PROSYNC has over 700 team members across three delivery centers in Ortigas, Eastwood and Iloilo. Similarly, PROSYNC has endeavored to grow its business, transforming into a full-fledged BPO company and expanding its clientele and services. Over the past eight years, San Miguel has been diversifying to industries that are key to the country’s development. In addition, we are also backed up by SMITS, the IT Company of San Miguel this means we have access to technology solutions that will enhance the delivery of our services," Aceron said. We are not just a service provider, but a reliable and trusted business partner. "PROSYNC takes pride in being part of the San Miguel Family. This same culture is very much present at PROSYNC, which was established as the San Miguel Group’s contact center in 2006, handling customer inquiries for various SMC businesses. Malasakit is a value that has long been ingrained in San Miguel culture. We make sure that we delight our clients by exceeding their expectations through the services that we provide," she added. We incorporate that sense of affinity, familiarity, and loyalty to our services. "At PROSYNC, we embrace the culture of malasakit. At times, it can be challenging because culturally, Filipinos have a different way of approaching customers or resolving problems," said Zandra Aceron, PROSYNC SMG Contact Center Program Manager.Īceron explains that Filipinos tend to have a more personable and familial way of servicing clients. "Various international BPOs train their teams to follow Western culture and practices. (PROSYNC), the BPO company of conglomerate San Miguel Corporation, has been growing its clientele by delivering services with a uniquely Filipino touch. I hope you could help me reach my dreams.Metro Manila (CNN Philippines) - As the business process outsourcing (BPO) industry continues to boom in the Philippines, many global players have established a strong presence in the country.ĭespite the increasingly competitive BPO space, one Filipino company is steadily carving its own niche. I know that this program will lead me to better opportunities, better salary, better places, better knowledge and better life.Īs for me, this Au Pair Program is my only shot to success. The immersion to different culture is overwhelming. I am applying for this Au Pair Program because I firmly believe that this is the fastest way to work abroad and to travel across the globe. It was written by an indian author, Arundhati Roy. My favorite book is The God of Small Things. It's like I am with this different world. Get an ad-free experience with special benefits, and directly support Reddit. Sometimes, I express my feelings through writing poems and essays. ProSyncTechnology 1 post karma 0 comment karma send a private message. Everyday from the past 5 years of my career, I have been talking and engaging with different nationalities. At young age, I started to work so I can say that I am flexible enough. Join Facebook to connect with Kristyl Pauline Barrameda Diñozo and others you may know. Now, I am a representative for San Miguel Beer customer care. Kristyl Pauline Barrameda Diñozo is on Facebook. I worked previously for airline companies and a technical company. I am currently employed as a Customer Care Associate at Prosync, the BPO of San Miguel Corporation. I firmly believe that I am your best candidate for this Au Pair Program. That's why I would like to submit my application to your Au Pair Program. I was the first one who taught them how to read and write. My mother was a domestic helper for 10 years, so I grew up taking care of my siblings. Being the eldest child, I could say that I have this close attachment with my family. I am one of the academic scholars of my Alma Mater. I started working when I was 19 to pay my graduation fees. I am the eldest child, and I have 5 siblings. I studied BS-Tourism Management and graduated at Our Lady of Fatima University. I'm Junalyn Ivy Alla from the Philippines.
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